Home > scalix > Clear Scalix IMAP Cache for a user

Clear Scalix IMAP Cache for a user

Problems with the IMAP Cache can cause messages not to appear or other mailbox weirdness. I had this happen with several of our local users after an accidental power disruption.

Scalix Community Forums :: View topic – SWA doesn’t show “new” mails

Follow the steps below to clear IMAP cache:

1. make sure the user is logged out, i.e.

omstat -u all

should not show any more sessions for any user.

2. determine the user folder directory, i.e.

omshowu -n <lastname> -f

Note: <lastname> should be the lastname of the user in question.

3. Go there (the so-called g-directory of the user)

cd /var/opt/scalix/??/s/user/????????/

4. This should have a subdirectory called imap-cache. delete that:

rm -r imap-cache

Restart IMAP service:
    omoff -d 0 -a IMAP & omon IMAP

6. Try accessing the user’s mailbox using IMAP again.

Powered by ScribeFire.

Categories: scalix
  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: