Clear Scalix IMAP Cache for a user
Problems with the IMAP Cache can cause messages not to appear or other mailbox weirdness. I had this happen with several of our local users after an accidental power disruption.
Scalix Community Forums :: View topic – SWA doesn’t show “new” mails
Follow the steps below to clear IMAP cache:
1. make sure the user is logged out, i.e.
Code: omstat -u all
should not show any more sessions for any user.2. determine the user folder directory, i.e.
Code: omshowu -n <lastname> -f
Note: <lastname> should be the lastname of the user in question.3. Go there (the so-called g-directory of the user)
Code: cd /var/opt/scalix/??/s/user/????????/
4. This should have a subdirectory called imap-cache. delete that:
Code: rm -r imap-cache
5. Restart IMAP service:
omoff -d 0 -a IMAP & omon IMAP
6. Try accessing the user’s mailbox using IMAP again.
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